Use your student email and password provided by your Institution. If you have trouble logging in, please submit a ticket at helpdesk.mitropolitiko.edu.gr or email us at helpdesk@mitropolitiko.edu.gr.
WEBSITE SUPPORT
FAQ
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If you have trouble logging in, please submit a ticket at helpdesk.mitropolitiko.edu.gr or email us at helpdesk@mitropolitiko.edu.gr.
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Yes, your active class schedule is available under the “My Courses” section of the app.
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Try restarting the app or checking your internet connection. If the issue persists, please submit a ticket at helpdesk.mitropolitiko.edu.gr or email us at helpdesk@mitropolitiko.edu.gr.
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Ensure notifications are enabled in both your phone settings and app settings. If the issue remains, please submit a ticket at helpdesk.mitropolitiko.edu.gr or email us at helpdesk@mitropolitiko.edu.gr.
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Restart the app. If the problem continues, please submit a ticket at helpdesk.mitropolitiko.edu.gr or email us at helpdesk@mitropolitiko.edu.gr.
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For all other issues, please submit a ticket at helpdesk.mitropolitiko.edu.gr or email us at helpdesk@mitropolitiko.edu.gr.
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Ensure you're enrolled in the course. If the problem persists, please try to reach your Program Leader, otherwise please submit a ticket at helpdesk.mitropolitiko.edu.gr or email us at helpdesk@mitropolitiko.edu.gr.
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The app is available on both iOS and Android devices. Ensure you are running the latest OS version for optimal performance.
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Please submit a ticket at helpdesk.mitropolitiko.edu.gr or email us at helpdesk@mitropolitiko.edu.gr.
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Yes, you can use the app on multiple devices, but ensure you log in with the same account.
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Yes, you can switch languages in the Language section of the Profile Preferences drop down.